Recent work has brought me into contact with some tired systems, and I’m not sure if you’ve noticed but over the last few years even cheap cheap gear is better built now and lasts well beyond a sensible usable time. I fished a laptop out of a cupboard the other day, it was a decent … Read moreIs it just you or is your computer tired too?
I’ve long held a belief that when people use technology they don’t like to feel stupid so when asked they’ll claim they’re totally happy with a certain device or application. My thing has been, for the longest time, about this and it’s affect on a technical support service. I don’t like Technical Support, I don’t … Read moreI knew it!
Do you read and listen to bad Google reviews? I did, last night as it goes. My Wednesdays are busy days at the best of times – I pick up my daughter from one thing, take her to another, wait an hour, then take her somewhere else. Dad Taxi services! The schedule has changed recently … Read moreI got a bad Google review!
Expectations are an interesting thing it has to be said. (I was originally going to lead with a crude joke here, if you can guess what it was please don’t comment below!) We all know and understand the concept of trust; trusting a friend, a supplier, a customer. But expectations vary wildly between them all, … Read moreThe problem with expectations
Earlier this year I got a call from a mate of mine, a mate I didn’t often hear from…… “Wow something serious must have happened for you to call me man…..” I answered the phone with The voice on the phone wasn’t his, it was his girlfriends. He’d had a suspected massive heart attack and … Read moreI lost my mate….