Another week done

Interesting week this week. One of the hardest things to really get on top of as a business owner, at least in my humble opinion, is to give the appropriate amount of time to each job.

So feeling happy with this weeks workload.  Last week was a bit more hurtful, one evening I was sat up till 10:30pm putting together quotes and doing odds and ends.  Too easy to lose track of time.

Inbox zero playing a large part of helping this.  As at now, Inbox has Zero emails in and the next folder, which is the one that I have to go through to respond or whatnot has 19.  Everything else is lower priority so happy to be more on top of that.

I read this week how connected lives mean that we struggle to detach from our e-lives.  I’ll admit I am a bit glued to my phone, back when I was in “honest” employment I used to set my phone the deliberately not download emails at weekends, take a break.

Now I just leave the thing face down in a corner or let it run out of juice for the weekend.

But then there is the small matter of emergency support, so I guess peeking a time or two isn’t entirely inappropriate is it?!

Had some great success and misery with suppliers as well this week – such a great relief to find responsive and professional firms to deal with, and ones that are happy and keen to work with me?  Bonus!

And so that’s about that.  A bit of a collection of random thoughts this week, good to have an info dump, might make it a thing.

Oh, and Confucius says, write your ruddy password down kids!

No big thing….

…..but over the last couple of days I’ve moved web host

I say it’s no big thing, but it is, for some!  I was only speaking with a client last year about how they spent £1000s setting up a business website (I know, in 2017!) but within the cost was a hefty cost for setting up and moving from an existing host.

Now lets get one thing straight…..I don’t mind companies making some money, but I’ve never liked them taking the piss with it.  £500 for “annual hosting fees” is something I’d generally deem as stupid and unnecessary in the past, but now I’ll concede that you can argue a reason for it – certainly justified when it comes to a decent-sized e-commerce website, as that’s going to require really good security and monitoring.

But a 10 page WordPress brochure site?  Nah, not buying.

I’m “lucky” since I’m an IT pro, I can do this stuff for myself, but should I?  There is an argument to be had that paying someone else to do stuff like moving websites frees up my valuable time to do other stuff.

But I kind of enjoy it, so until such time as I really can’t find the time I will!

So this latest move…..it’s certainly not expensive, but more than that, there was a function to allow the full move of a WordPress site (including database setup and moving existing data) so that’s what I did.  It was so simple, a few clicks, a few details and waiting for DNS to update before enabling the SSL, a couple of updates to the settings and we’re done.

You could have paid a nice chunk of cash to a “web developer” to do that but why should you?  Of course there are good reasons for having them, as well as digital marketing support, but if something is made so easy for you it’s a good idea to make use of it don’t you think?

So far so good then, really happy with the new hosts and will be slowly migrating all of my web stuff to them over the next few weeks.

Oh and Happy New 2018 too 🙂

PLEASE FIX WINDOWS!

Today I had a very frustrating issue crop up with a Windows box – the TL:DR of it was that Windows updates applied and the box rebooted without being asked cue install error.

https://answers.microsoft.com/en-us/windows/forum/all/windows-update-fatal-error-c0000022/95545731-a30d-4672-aca5-55d254a9efd1?auth=1

The above is very similar to the issue – but you’ll note it was posted in 2011 – today is most definitely 2017.

It’s not the same conditions but essentially the same error and, ironically, the same fix was offered.

Isn’t it about time that in a production environment we had some form of safeguarding or at the very least let’s have a flag when a potential update issue might occur or at the very least a REALLY SIMPLE way that a user can be directed, remotely, to prevent this causing major hassle.

Especially in these enlightened times when we’re all going to get nagged to bits about the importance of keeping our kit up to date with the latest patches.

Sad face

The A-Team

 

In 2014 one of Cornwall’s brightest and skilled technical management talents was sent to a secure location near Bodmin for daring to have views that challenged the fragile status quo of the technology sector in the county. Shortly after that he disappeared.

Today, he is still working to undermine the established traditional thinking around technology services and how to supply them, he is a quick thinker, in possession of a rare power to prevent problems BEFORE they happen, and incredibly reasonably priced to boot!

If you have a problem, are unhappy everyone is telling you the same old thing, and if you can find him….maybe you can hire the A-Team

 

I was once told that customers/clients need to have two things before you can get to work with them. They need you to tell them that something will eventually fail, and quite possibly fail spectacularly and the second is that that thing needs to happen.

The logic being that you would then get to swoop in all white knight like and promise them it’ll never happen again, not as long as you’re on the case.

I gotta tell you I’m just not impressed by that idea. And you shouldn’t be either.

Is it so hard to understand/convey that my firm, Aurumtech work differently? Taking time and effort to understand your business and your technology and in so doing come into contact with the early warning signs for these problems and offer you the choice to put in place preventative fixes to either stop the problem happening, or at the very least lessen its impact significantly.

Let’s take an example, we all know the “eggs in one basket” scenario, well how about the local creative firm who put all of their faith in one supplier for their data. All files held in the cloud and they’re reasonably secure right?

Ka-pow!

Down goes the supplier’s servers, that’s a shock, they didn’t have redundancy, resiliency or any other scary technical IT things, well alright then, but at least they’ll have a working backup?

NO? Three months? That’s the best you can do?

Stop and think for a minute………how would you cope if you lost the last three months digital records? Businesses have crashed and burned to ash for less.

Would it offend if that problem could have been overcome by a relatively simple (and reasonably priced) hardware solution installed in their office?

I know of at least two companies that would probably be very upset to hear that – for two different reasons.

A visit from the A-Team would have highlighted this “issue” and led to the very pertinent question being asked, “You don’t hold a current, local, working backup then?”

Different to a “backup”, a current and local backup would have meant that in a relatively short space of time (if nothing was in place 24-48 hours maximum) more or less normal service could have been resumed, instead of a very messy and embarrassing case of falling on the sword.

Too many IT firms will sell TO you and head off into the sunset. What I want to do with Aurumtech is become a partner with you, and support your business, but not by REACTING.

The example above has left a much more fragile company that was there before, overly backup conscious which actually CAN be a bad thing (there’s a risk that if a future failure occurs they simply be lost in so many backups they won’t know which one to use) and an inherent distrust for technical firms in general, not particularly ideal when you really do need at least one to properly advise you.

Please just don’t wait for things to fail. Speak to your current provider and get them to tell you how best to protect your business.

If you’re not happy with the response then come and speak to me, I’m confident we can alert you to a problematic scenario before a catastrophe occurs, and that will give you some time to actually do something about it.

Owning IT needn’t be a constant rollercoaster of fear, pain and infrequent, often ill-thought through pleasure. Having a strategy and knowing where things are going and planning for future changes are not things that are exclusive to much larger corporate firms – Aurumtech can help.

If you can find us* 🙂

(*You can find the A-Team at Aurumtech.co.uk, please note, van not included!)