I’ve long held a belief that when people use technology they don’t like to feel stupid so when asked they’ll claim they’re totally happy with a certain device or application. My thing has been, for the longest time, about this and it’s affect on a technical support service. I don’t like Technical Support, I don’t … Read moreI knew it!
Do you read and listen to bad Google reviews? I did, last night as it goes. My Wednesdays are busy days at the best of times – I pick up my daughter from one thing, take her to another, wait an hour, then take her somewhere else. Dad Taxi services! The schedule has changed recently … Read moreI got a bad Google review!
Expectations are an interesting thing it has to be said. (I was originally going to lead with a crude joke here, if you can guess what it was please don’t comment below!) We all know and understand the concept of trust; trusting a friend, a supplier, a customer. But expectations vary wildly between them all, … Read moreThe problem with expectations
Earlier this year I got a call from a mate of mine, a mate I didn’t often hear from…… “Wow something serious must have happened for you to call me man…..” I answered the phone with The voice on the phone wasn’t his, it was his girlfriends. He’d had a suspected massive heart attack and … Read moreI lost my mate….
The keys dropped into my hand and I knew I’d never forget the feeling. I’d held them before but this was the first time I had them in my hand after I’d passed my test! My first car was a 1976 pillar-box red Leyland Mini 1000cc Although this one suffered a bit in its later … Read moreI lost my keys